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Every Day Innovation

12.01.11 Posted in Innovation, Wisdom by

You don’t need to be an entrepreneur or venture capitalist to have an impact on innovation. The definition of innovation is 1. origination 2. new idea or method.   Every day you are exposed to new ideas, albeit not always world changing ones, but original thinking nonetheless.  How you respond to your friend, co-worker, and child [...]


How to Be Authentic Online

04.27.11 Posted in Wisdom by

My piece about online authenticity was posted to Inc.com a few days ago. Read on … Building Online Trust: 7 Tips for Being Authentic Online


The End of JomoWire

10.30.10 Posted in Wisdom by

In 2009, Debbie and I, with a silent third partner, started JomoWire, and built a micro-feedback tool on the Web facilitating the exchange of private, attributed feedback among colleagues. We’re very proud of our work and so appreciate all the help we had from many, many people. Alas, JomoWire was not meant to be. Here’s [...]


Inc. 500 may know too much.

10.08.10 Posted in Wisdom by

I just returned from the Inc. 500 Conference.  In addition to hearing from some of the greatest entrepreneurs and meeting the up and comers, I was most struck by what I learned building benches with them at the Inc. 500 Day of Service at the Boys and Girls Club of D.C.  Our job was to [...]


If Apple can avoid TMI, then so can you.

09.15.10 Posted in Messaging, Sales, Wisdom by

We’ve all been there.  We ask a simple question of a co-worker, partner, friend, and we get Too Much Information in return.  Sometimes it’s so bad that the question isn’t even answered.  Often the answer is buried. While it’s frustrating in a social setting, in business, it can lose a deal.  When we were selling [...]


What Not to Do in a Crisis

08.24.10 Posted in Reputation Management, Wisdom by

Super New York Times piece on crisis management, In Case of Emergency: What No To Do. Tales of mismanagement from BP, Toyota and Goldman Sachs. I developed and taught a crisis management course a few years ago. Adding more case studies to the file. Photo credit: Coraline Mattice


First 100 Days: Leverage Being New

06.18.10 Posted in Wisdom by

You got a new job. You’re newly promoted. You landed a new client. New, new, new. You have an incredible opportunity to make a lasting first impression. You have about 100 days to do it. Your first 100 days. U.S. presidents since Roosevelt have been judged on what they’ve accomplished in their first 100 days [...]


Culture School @ Zappos

04.06.10 Posted in Wisdom by

Pretty cool development from Zappos. My favorite thing about Zappos is how they exude joy. Yeah, their service rocks, but you get a sense their people really do like their work. Love that they’re evangelizing a management philosophy I hope one day will be conventional.


Trust Your Team, You’ll Win

08.18.09 Posted in Wisdom by

Anyone watch Top Chef Masters on Bravo? So I’m a little behind as the series concluded last month, but thanks to Tivo I’ve just finished watching. I love food, cooking, learning from experts and follow the great-chef world, so this show was an instant fav. The gist is for six weeks four renowned chefs competed [...]


Wise Words

05.19.09 Posted in Wisdom by

Last week my Dad received the top award from his professional association, the IABTI. My sister and I flew down to Palm Springs for the awards banquet. The conference was attended by 650 law enforcement and military personnel, mostly men, all of whom share the same wardrobe preferences as our Dad. The ceremony was lovely. [...]


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We're curious. We like growth. We admire smart people. We actively pursue expanded thinking. We like results. We include things here that may elaborate on our point of view, pique our interest, make us mad, or inspire creativity. Enjoy!
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