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Slow down

03.23.11 Posted in New Work World, Reputation Management, Sales by

The Era of Slow Selling caught my eye.  Over the years, like many of you, I’ve spent numerous hours trying to accelerate the sales process, yet this article by John Gerzema provides specific examples where slowing it down can work better for you and your customer. We have wanted to believe that selling earlier than [...]


How to Increase Online Sales by Increasing Website Conversion Rates

01.20.11 Posted in Messaging, New Work World, Sales by

Is your website causing you to lose customers? Great design, on-target messaging, compelling calls-to-action, and valuable content are just the baseline for engaging your market online. But can your customers make a buying decision solely using content from your site? Too often websites address only the discovery phase of a buying process. Even the most [...]


Your New Person Starts Today, What to Do?

08.18.10 Posted in New Work World by

In a previous post, I talked a bit about what managers can do before an employee starts to help ensure their success. Now let’s focus on what you can do after they start work to improve onboarding. The first 100 days are an important time and they can slip by before you know it. Best [...]


You’ve Hired a New Person, Now What?

08.01.10 Posted in New Work World by

A few simple ways to improve onboarding. Starting a new job is a high stakes time – for the new person as well as the employer. Everyone wants things to go well and usually they do. But what can you do, as an employer/manager, to improve onboarding and make sure your new hire is a [...]


Improving Workplace Communication

07.18.10 Posted in New Work World by

I’ve been thinking about what companies focus on improving workplace communication and what companies don’t. It’s probably true that most – if not all – CEOs would say they value good communication and want their employees to be well-informed about company strategies. What they do about it is another matter. The recession has only complicated [...]


Bury Performance Reviews with Foil Projectors and Beepers

07.18.10 Posted in New Work World by

It’s been just over six months since we launched JomoWire and began talking with you about feedback in the workplace.  On several occasions, and particularly when conversing with people who defend the performance review as an effective feedback tool, I’ve been known to predict that the performance review will be dead by 2020. I would [...]


Transparent Communication for New Hires

07.10.10 Posted in New Work World by

One of the greatest challenges for managers who’ve recently made new hires is to stay engaged enough with the employee to tell them as soon as possible when something goes off-track. It’s totally understandable that a manager would rather a) give a new employee “the benefit of the doubt” and b) stick their head in [...]


Truth, Transparency, Trust

04.18.09 Posted in New Work World by

Kristine and I drove to Tahoe on Sunday with her friend Corinne for a skiing/boarding day trip. The weather got nasty, but we felt pretty secure navigating snow and ice in my Audi Q7  (super car!). Since the mountain drive was slow but steady, we had lots of morning car time to talk about this [...]


It’s Called *Social* Media

04.05.09 Posted in New Work World by

The New York Times Magazine had a piece on Facebook this weekend. Writer Peggy Orenstein was worried that “growing up on Facebook” would restrict the younger generations’ ability to morph throughout their lives the way she did growing up, leaving one persona behind for another as she grew and changed. And I just saw this [...]


Let’s All Be Gen-Y

03.09.09 Posted in New Work World by

Have you checked out BrazenCareerist.com? It’s a Gen-Y professional community generating very compelling dialogue. Makes me envious. The progressive opinions about transparency, fairness, balance and fulfillment are inspiring. The brazen careerists post about the kind of workplace we should all be working toward. I loved this post about ways Gen-Y will change the work world. [...]


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