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How to Be Authentic Online

04.27.11 Posted in Wisdom by

My piece about online authenticity was posted to Inc.com a few days ago. Read on … Building Online Trust: 7 Tips for Being Authentic Online


What’s Your Story?

01.26.11 Posted in Messaging by

Ran across practical little wisdom from Deepak Chopra this morning. Not only a guru of mind-body healing, yoga and pop spirituality, he’s a sought after adviser to corner offices. The likes of CEOs at Pepsi and LinkedIn. Good, short read. Highlights here … When a company’s lost its sense of energy, Chopra says: It helps [...]


Lose the Fake ID

11.10.10 Posted in Reputation Management by

From today’s headlines … A PG&E exec used a fake identity to try to join an online discussion group of people opposed to PG&E’s SmartMeter program — a program  he happens to direct. He got caught and suspended. Reader comments from various sites (SF Chron, Baltimore Sun, SJ Mercury News) running the story question whether [...]


The End of JomoWire

10.30.10 Posted in Wisdom by

In 2009, Debbie and I, with a silent third partner, started JomoWire, and built a micro-feedback tool on the Web facilitating the exchange of private, attributed feedback among colleagues. We’re very proud of our work and so appreciate all the help we had from many, many people. Alas, JomoWire was not meant to be. Here’s [...]


Will Your People Stay Or Go?

09.08.10 Posted in Musings by

So Mark Hurd gets fired by HP and hired by Oracle. The story written today is about what it was like at HP under Hurd’s leadership. Not so good, apparently. “The Voice of the Workplace, an internal measure of employee sentiment done every five years, showed more than two-thirds would quit if they had an [...]


Alice’s Five Things: 08.27.10

08.28.10 Posted in Alice's Five Things by

1. Blogging? Or want to? We got to know inbound marketing expert Beth Dunn at HubSpot a few months ago. Her take on Overcoming Writer’s Block rocks! It should be on your wall. 2. You think social media changes everything about reaching, influencing and engaging stakeholders? No it doesn’t. It just means more choices. The [...]


What Not to Do in a Crisis

08.24.10 Posted in Reputation Management, Wisdom by

Super New York Times piece on crisis management, In Case of Emergency: What No To Do. Tales of mismanagement from BP, Toyota and Goldman Sachs. I developed and taught a crisis management course a few years ago. Adding more case studies to the file. Photo credit: Coraline Mattice


Alice’s Five Things: 08.20.10

08.20.10 Posted in Alice's Five Things by

Five attention-worthy things this week … 1. My friend Patti snapped this shot in SF. Love the leg. 2. She Owns It — a contributor to the NYTimes You’re the Boss blog on the art of small business, Adriana Gardella captures nuggets on women-owned businesses and their leading ladies. Good stuff. 3. My brother is [...]


Improving Workplace Communication

07.18.10 Posted in New Work World by

I’ve been thinking about what companies focus on improving workplace communication and what companies don’t. It’s probably true that most – if not all – CEOs would say they value good communication and want their employees to be well-informed about company strategies. What they do about it is another matter. The recession has only complicated [...]


First 100 Days: Leverage Being New

06.18.10 Posted in Wisdom by

You got a new job. You’re newly promoted. You landed a new client. New, new, new. You have an incredible opportunity to make a lasting first impression. You have about 100 days to do it. Your first 100 days. U.S. presidents since Roosevelt have been judged on what they’ve accomplished in their first 100 days [...]


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